Parkville Missouri

Fiber Installation Complaints

AT&T is installing fiber conduit in the Riss Lake and Pinecrest neighborhoods through the end of the year. The project is in response to numerous residents requesting faster internet service.

The City has received complaints related to the project. In an effort to consolidate complaints and provide better service, residents may complete the form below. The information collected will be emailed directly to City staff, who will then communicate daily with AT&T representatives and their contractor(s) to resolve these issues. 

Letter to Residents

Damage Type
See descriptions of damage types below.
Drop files here or
Max. file size: 25 MB.
    To assist AT&T with resolving the issue, please upload photos of the damage.

    Click on the link below to view descriptions for the damage types listed above.

    Thank you for your submission.

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