Effective in May, residential customers will see a change on sewer bills due to the recalculation of winter averages.
The Billing Clerk is available at City Hall on the second floor to answer questions regarding your sewer bill Monday through Friday between 8:30 a.m. and 4:30 p.m.
- In Person: Parkville City Hall, 8880 Clark Avenue
- By Phone: (816) 741-7676 (credit card only)
- Website: http://parkvillemo.gov/residents/online-sewer-payments/ (credit card only)
- Drop Box: Located in the parking lot north of City Hall
If you are new to Parkville and want to start sewer service or are moving out of Parkville and want to stop sewer service, call the Billing Clerk at (816) 741-7676 or fill out the online Start or Stop Sewer Service Form.
Water Service: You will also need to contact Missouri American Water regarding your water account. Visit the Missouri American Water website for information on how to set up or close your water account.
To update information on your sewer account, complete the online Update Sewer Account Form. If you would like to receive your sewer bills by e-mail, call (816) 741-7676, stop by City Hall at 8880 Clark Avenue or complete the form.
If you have a sewer problem or emergency, contact the Wastewater Treatment Facility at (816) 891-0003.
Policies and Procedures
Sewer Utility Billing Clerk
Fax: (816) 741-0013